Trusted Answers at Your Fingertips, Powered by AI

When an employee doesn’t know how to solve a problem or perform a task, what happens? The member feels frustrated, the employee feels embarrassed, and managers become overwhelmed with support.

What if you could make sure that situation never happens again? That’s our mission.

ScreenSteps is an AI-powered employee performance platform designed to deliver trusted answers directly to your employees’ fingertips, without slowing them down. Think of it like an internal Google built for all of your company’s policies, procedures, and how-tos.

Features and Functions

Access trusted guides from any website or web app.
Convert all of your existing, scattered docs into guides optimized for search, humans, and AI.
Capture and clarify complex SME knowledge without them typing a single word.
Design dynamic guides that walk employees through complex procedures with ease.
Build repeatable training programs for proficiency in days.
Certify and maintain resources for ongoing accuracy and trust.

What makes ScreenSteps different

ScreenSteps has been empowering expert employees for over 20 years. Unlike SharePoint, click-recording tools, or AI accessibility tools, ScreenSteps ensures that every guide meets the following criteria:

Employees can find exactly what they need in 5 seconds or less.
Employees can follow the guide in the moment of need, without needing extra support.
Employees can trust that the information is accurate and up to date.

Reviews

ALASKA DELAIRE

ConnectFirst Credit Union

This platform has been a real game-changer. It's helped us grow employee expertise and create a remarkable member experience.

JILL JONES

Desert Rivers Credit Union

Seeing a new loan officer close a loan entirely on their own was incredibly exciting! It’s a game-changer for branch managers.

SHUSH MOHAMMED

AdventHealth Credit Union

This is the best thing I've invested in for our credit union for the longest time. We needed a way to capture and share processes that employees can find, follow, and trust.